SVT & Associates
CHARTERED ACCOUNTANTS
SVT & Associates
CHARTERED ACCOUNTANTS
Reviewed by CA Rinky Vishwakarma, ICAI 177507 · Last updated 30 September 2026
DIR-3 KYC OTP Not Received? Fix, handled by CA Rinky Vishwakarma, ICAI 177507, at SVT & Associates.
If the OTP does not arrive during DIR-3 KYC, the usual cause is a mobile number or email on the DIN that is inactive or no longer yours. The fix is to update those details through DIR-3 KYC Web, which requires your digital signature and a CA's certification. SVT & Associates handles it.
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Yes. DIR-3 KYC is a compliance under Rule 12A of the Companies (Appointment and Qualification of Directors) Rules, 2014, administered by the Ministry of Corporate Affairs. SVT & Associates is a Chartered Accountancy firm; filings are prepared, and where certification is required certified, by a practising ICAI-registered CA.
Situations where directors typically contact us
Rule 12A, as amended by G.S.R. 943(E) dated 31 December 2025
| Particulars | Before 31 March 2026 | From 31 March 2026 |
|---|---|---|
| How often | Every year | Once every three financial years |
| Due date | 30 September | 30 June of the relevant year |
| Forms | DIR-3 KYC e-form and DIR-3 KYC-Web | One form: DIR-3 KYC Web |
| Digital signature and CA certification | Required for the e-form | Only when updating mobile, email or address |
| Change of mobile, email or address | Through the e-form | Report within 30 days |
| Fee to reactivate a deactivated DIN | ₹5,000 | ₹5,000 |
Match your situation to the action
| Your situation | What to do |
|---|---|
| Completed KYC in the earlier annual regime | Next filing due by 30 June 2028, per MCA's release |
| DIN allotted recently | First date depends on the allotment year; we confirm it from the MCA record |
| Mobile, email or address changed | Report within 30 days through DIR-3 KYC Web |
| DIN shows as deactivated | File DIR-3 KYC Web and pay the ₹5,000 MCA fee to reactivate |
| Not sure of your status | Send your DIN and PAN; the status check is free |
Documents required checklist
Four steps, each with a stated time
On WhatsApp or the form
about 5 minutes
We read your DIN status and due date
about 15 minutes
On your registered mobile and email
about 5 minutes
You receive the acknowledgement
typically within 1 hour
No bundled or hidden figure
| Service | SVT & Associates fee | MCA / third-party cost |
|---|---|---|
| Routine three-yearly DIR-3 KYC Web | ₹999 | Nil |
| KYC with mobile, email or address update | ₹999 | Nil to MCA; a digital signature certificate is a separate third-party cost if you need one |
| Reactivation of a deactivated DIN | ₹999 | ₹5,000 MCA fee |
Check the simple things first: mobile network coverage, spam folders and whether your mailbox is still active. If those are fine, the record itself is the problem, meaning MCA holds a number or email that you no longer control.
In that case the route is an update filing, not a retry. It needs your digital signature and CA certification, and it must be reported within 30 days of the change if the change is recent.
See also Change Mobile Number in DIN Record, Change Email ID in DIN Record and the complete DIR-3 KYC filing service.
Under Rule 12A as amended with effect from 31 March 2026, DIR-3 KYC is due by 30 June of the year following every third consecutive financial year. Directors who had completed KYC before the change have their next filing due by 30 June 2028. Send us your DIN and we confirm your own date.
No. The annual requirement with a 30 September deadline was replaced by a once-in-three-years filing. What has not changed is the duty to report a new mobile number, email address or residential address within 30 days, which applies at any point in your three-year cycle.
The DIN is deactivated, which blocks the director from signing MCA filings for every company or LLP they serve. Reactivation is done through DIR-3 KYC Web with a flat government fee of ₹5,000. Our professional fee of ₹999 is charged separately, and we confirm the position before you pay.
Only when the filing updates your mobile number, email address or residential address. That kind of filing needs the director's digital signature and certification by a practising CA, CS or CMA. A routine three-yearly KYC with no changes is verified through OTPs sent to your registered mobile and email.
For a routine filing you need your DIN, PAN and access to the mobile number and email registered against the DIN so you can approve OTPs. NRI and foreign directors add passport details. If you are updating an address, keep a recent address proof and your digital signature ready.
Report it through DIR-3 KYC Web within 30 days of the change. This is required even when your three-year KYC is not yet due, and it does not restart your cycle. Because it alters your record, the form needs your digital signature and a CA's certification.
Once we have your DIN, PAN and your OTPs, we typically complete the filing within about one hour during working hours. MCA portal processing and status updates on the DIN itself are outside our control, so we share the acknowledgement as soon as it is generated rather than promise a fixed MCA timeline.
SVT & Associates is a Chartered Accountancy firm, and the filing is prepared and, where certification is required, certified by a practising ICAI-registered CA with a UDIN. You receive the MCA acknowledgement with the Service Request Number so you have proof of every filing we make.
Usually seconds. If nothing arrives after a few tries, stop retrying and check the registered details. Repeated attempts will not fix an outdated number. If the OTP is delayed only sometimes, your network or mailbox filter may be the cause rather than the record.
We can guide you on how to see the details on the MCA system and decide whether an update is needed. If you are unsure which details are registered, we will walk you through what the MCA system displays and what to change.
Send your DIN and PAN for a free status check by a CA.
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